FAQ
Implementation
Section titled “Implementation”What kind of roles do I need for an implementation?
Section titled “What kind of roles do I need for an implementation?”The following roles should be involved in the implementation:
- Azure Virtual Desktop specialist
- Azure Admin
- Schoolyear Admin
- Workspace administrator
The same person might fulfill some of these roles.
Partners, how can they help me?
Section titled “Partners, how can they help me?”We train and certify a select number of IT services partners in the implementation and management of Schoolyear AVD setups.
These partners are able to do the full implementation and management of your implementation. Contact us if you want to contact one of these partners.
Why don’t you offer a SaaS solution?
Section titled “Why don’t you offer a SaaS solution?”Microsoft does not allow us to offer a SaaS version of Schoolyear AVD. Currently, Microsoft’s licensing model requires customers to deploy Azure Virtual Desktop in their own Azure Tenant. We hope a SaaS option becomes available in the future.
How much does Schoolyear AVD cost?
Section titled “How much does Schoolyear AVD cost?”Schoolyear AVD is included in the standard yearly license for Safe Exam Workspace.
Does Schoolyear charge money for individual exams?
Section titled “Does Schoolyear charge money for individual exams?”No, Schoolyear AVD is a fixed yearly fee. Schoolyear does not charge anything for individual exams.
However, you do have a cost per individual exam in Azure.
How much does an exam in Azure cost?
Section titled “How much does an exam in Azure cost?”This is, of course, entirely dependent on your agreement with Azure, and Schoolyear will never be able to give you a quotation for this.
However, we estimate, based on the public list price of Azure, you will spend between €1.50 and €2.00 per exam session for normal, Office-like, workloads.
What kind of license do I need in Azure?
Section titled “What kind of license do I need in Azure?”Based on the information that is publicly available to use, our understanding is that each student that uses Azure Virtual Desktop, must have a Microsoft 365 A3/5 or E3/5 license.
Security
Section titled “Security”Does Schoolyear validate the security of our images?
Section titled “Does Schoolyear validate the security of our images?”Schoolyear does not validate the security of images that you or any other third-party make in AVD. You can either validate the security yourself or use a third-party penetration testing provider.
Keep in mind that our EULA does not allow penetration tests on our VDI Browser.
Capacity
Section titled “Capacity”How many concurrent students can use Schoolyear AVD?
Section titled “How many concurrent students can use Schoolyear AVD?”Schoolyear does not limit the number of concurrent users that can use Schoolyear AVD.
This limit is set by your resource quotas in Azure. Contact your Azure distributor for information about your quotas and their underlying SLAs.
Which region should I use for Schoolyear AVD?
Section titled “Which region should I use for Schoolyear AVD?”Microsoft urges customers to use their larger core regions, not their edge locations.
E.g., for West-European customers they recommend deploying in Germany (germanywestcentral),
not westeurope, as their capacity is energy-constrained in The Netherlands.
My deployments are failing because of capacity problems, what should I do?
Section titled “My deployments are failing because of capacity problems, what should I do?”You have two options:
- Move your workload to a region with more capacity. E.g., for Europe, you can consider Germany or Sweden.
- Increase your deployment time, so you can retry acquiring capacity manually in your region of choice when a deployment fails.